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Consumer Protection Division


Consumer Complaint?

The Consumer Protection Division protects consumers from fraud and ensures fair competition in the marketplace.

 

The division enforces laws that protect buyers from false or misleading advertisements or sales practices.

 

It also enforces laws that ensure consumers get information they need to help them make buying or financial decisions.

 

To file a complaint, click here for an online consumer complaint form, or email us at consumer@iowa.gov

For complaints or inquiries by phone, call us at 515-281-5926, or toll-free (outside of the Des Moines area) at 1-888-777-4590.

 
 

Monthly Consumer Advisory


September 2014

How to Hinder Hackers? Protect Your Password!

Someone walks into a bank and says he’d like to withdraw all the money from your account. The teller says, “What’s the password?” The guy doesn’t know, but he guesses. ”Um, it’s 123456.” The teller hands him the money and he leaves.


Consumer Alert 
          
Miller Urges Iowa’s Home Depot Customers to Monitor Credit Accounts
(DES MOINES, Iowa) Attorney General Tom Miller urges Iowans who have recently used payment cards at any Home Depot store to carefully monitor their credit and debit card accounts, after the company yesterday confirmed a nationwide payment data breach.

More information click here.

Helping Homeowners

 

Iowans facing mortgage trouble can get help. Under the National Mortgage Settlement Attorney General Tom Miller announced last year to address mortgage servicing abuses, there are more options than ever before for Iowa homeowners. For more information contact Iowa Mortgage Help or click on the image below:

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