Welcome to the Department of Justice, Iowa Attorney General Tom Miller

For release: August 27, 2003

Contact: Eric Tabor - 515-281-5191, or
Steve St. Clair - 515-281-3731.

Attorney General Sues Iowa-based
Internet Service Provider

DES MOINES.   Iowa Attorney General Tom Miller today filed a lawsuit seeking to prevent a Des Moines-based internet service provider from doing business unless it provides business records sought by consumer protection investigators.

The lawsuit, filed in Polk County District Court, names DotNow.Com, Inc., a Colorado corporation that operates from a Des Moines address, and its president, Edgar L. Andrews, of Des Moines.

Attorney General Miller said, "More than 200 consumers have complained to my Consumer Protection Division about DotNow.com. The complaints involve poor service, refund problems and unauthorized withdrawals from consumers' accounts."

The lawsuit alleges that the defendants have failed to respond fully to a formal investigative demand from the Attorney General's office seeking business records such as customer lists and records of customer complaints. The lawsuit requests the court to order DotNow to provide the records sought, and enjoin them from engaging in any further sales or advertising until they have complied fully with the court's order.

A hearing has been set for September 19, 2003.

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