Who We Are

What We Do

Resources

Geoff Greenwood, Communications Director
515-281-6699, geoff.greenwood@iowa.gov
FOR IMMEDIATE RELEASE, May 21, 2013

Consumer Alert: Oklahoma Tornado Relief Scams

(DES MOINES, Iowa)  Attorney General Tom Miller reminds Iowans to be careful about those who try to take advantage of generous Iowans who plan to donate to Oklahoma tornado relief efforts.
“All of us who live in Iowa face the threat of tornadoes, but few of us have faced the devastation and loss that many now face in Oklahoma,” Miller said.  “Our hearts go out to Oklahomans, and Iowans will help.”

While the Consumer Protection Division has not received complaints tied to Oklahoma tornado relief efforts, Miller cautioned that some will try to use the tragedy to exploit Iowans.  “I urge Iowans to help, but I also urge Iowans to be careful about how they help.  Be sure you know exactly where your donations are going, and watch out for sound-alike charities.”

Miller recommends that consumers keep these tips in mind before donating to a disaster relief fund:

  • Donate to familiar charities.  These should be tried-and-true established disaster relief organizations, like the American Red Cross at www.RedCross.org or The Salvation Army at www.SalvationArmyUSA.org.  Make sure the name is not a sound-alike organization.
  • Do not respond to unsolicited calls, e-mails, or social networking posts.  If you receive an unsolicited e-mail or a social networking post, simply delete it.  Don’t click on links or open attachments, because they could expose you to phishing scams or computer viruses.  It’s best to seek an organization through an Internet search engine, as opposed to clicking on a link that you received.
  • Do your homework by checking on the charity.  Check with organizations like www.CharityNavigator.org, www.BBB.org, or the Attorney General’s Consumer Protection Division to learn more about the organization seeking your donations.
  • If you donate through a website, ensure that the transaction is secure.  When you are entering your credit card information, you should see an “https:” in the web address prefix (the “s” means it is secure).
  • They want the money right now?  The answer is no.  If a solicitor pressures you for a donation, this is likely a scam.  Take the time to check on a charity.  You can search the Internet or even request written information from the charity.  A legitimate charity will respond to your request.  Ask how much of your donation actually helps others, and how much goes to administrative costs.
  • While most charities seek money, don’t pay in cash.  Pay by check or credit card on a secure website, which will help you keep records for security and tax purposes.  Food, clothing and relief supplies are much more difficult to distribute, and may actually hinder relief efforts.

For more information or to file a complaint, contact the Consumer Protection Division, Hoover Building, Des Moines, Iowa 50319. Call 515-281-5926, or 888-777-4590 toll free.  Website: www.IowaAttorneyGeneral.gov.

###