Consumer Information Energy Telecommunications
Elizabeth S. Jacobs
Nick Wagner
Board Member
Sheila K. Tipton
Board Member

Contact Us

Office hours for the Iowa Utilities Board are 8:00 a.m. to 4:30 p.m., Monday through Friday. The office is closed Saturdays, Sundays, and official state holidays. For a list of state holidays, please visit the Iowa Department of Administrative Services web site.


Call the IUB by phone:

Utility customer complaints or customer inquiries - 877.565.4450 (toll-free) / 515.725.7321 (Des Moines local)

General agency number / non-complaint related questions - 515.725.7300

see Agency Phone List


Send a letter to the IUB by mail or in person:

Iowa Utilities Board
1375 E. Court Avenue, Room 69
Des Moines, Iowa 50319-0069

see Map to Office


By Fax:


By Email:

Customer complaints or customer inquiries:
Non-complaint related questions or comments:

Questions about the web site:  Contact the web master

computer on-line form


Online complaint form