14.16(1) Service on parties able to receive electronic service. Unless otherwise provided by
board rule or order, whenever a document is filed electronically, a “Notice of Electronic Filing”
will be generated and sent to the filer and to representatives of the other parties who are able to
receive electronic service and who are on the service list. This notice will constitute valid service of
electronically filed documents and board orders on parties accepting electronic service. The notice will
include a service list providing names, addresses, and E-mail addresses of the persons who were sent
the notice. No additional proof or certificate of service is required in matters in which all parties are
able to receive electronic service. It is the responsibility of the filer to review the notice to ensure that
all parties have been provided notice. All parties are responsible for ensuring that their E-mail accounts
are monitored regularly and that E-mail notices sent to the account are opened in a timely manner.
14.16(2) Service on parties for whom electronic service is not available. The service list in each
proceeding will be available on the board’s Web site. The list will identify the representatives for each
party and will also indicate the parties for whom electronic service is not available. Filers must serve a
paper copy of any electronically filed document on all persons entitled to service for whom electronic
service is not available, unless the parties agree to other arrangements. The date of service shall be the
day when the document served is deposited in the United States mail or overnight delivery, is delivered
in person, or otherwise as the parties may agree. A party serving a paper copy of any electronically filed
document on a person for whom electronic service is not available shall file a certificate of service stating
the manner in which service on such person was accomplished in a form consistent with the requirements
of 199—subrule 2.2(16).
14.16(3) Service of board-generated documents. Orders issued by the board will be electronically
filed. The electronic filing system will electronically transmit notice of posting of orders to all parties
on the service list that are able to receive electronic service. This notice will constitute valid service of
the order. The board’s records and information center will mail paper copies of orders to parties who are
not able to receive electronic service and to others as ordered. The records and information center will
include a copy of the notice with the paper copy of the document.
14.16(4) Exceptions. Electronic service through the board’s electronic filing system to parties other
than the consumer advocate division of the department of justice shall not be used to serve a document
which (1) the filer asserts contains confidential material or (2) initiates a proceeding, such as a complaint
or application, except for orders opening inquiries, investigations, or rule-making proceedings, or other
similar proceedings where the board has an electronic service list on file.
14.16(5) Changes to service list. Filers wishing to change information on the service list shall file
a notice of change of contact information. Other changes to the service list, such as a withdrawal of
appearance or substitution of counsel, must be requested by means of an appropriate filing.
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