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Pursuant to the 199 IAC 39.3(5), eligible carriers shall keep records of the number of subscribers receiving Link-Up and Lifeline assistance. In order to be eligible to receive Link-Up and Lifeline assistance, an applicant must participate in one of the following programs:
- Medicaid (e.g. Title XIX/Medical, state supplemental assistance);
- Food Stamps;
- Supplemental Security Income;
- Federal Public Housing Assistance Section 8;
- Low-income Home Energy Assistance (LIHEAP);
- Temporary Assistance to Needy Families program; and
- National School Lunch Program’s free lunch program
Eligible carriers of Link-Up assistance shall offer to qualified applicants either or both of the following:
(1) A reduction of 50 percent of all connection charges or $30, whichever is less, and
(2) A deferred payment schedule of equal payments of the charges of up to $200 assessed for commencing service. The consumer does not pay interest on the deferred charges. The deferral period shall not exceed one year.
Eligible carriers are to inform all persons ordering new or transferring existing residential service of the Lifeline assistance program and shall inquire whether the customer wants to have further information concerning the program provided. Eligible carriers shall provide informational brochures and application forms to the county offices of the Iowa department of human services, division of community services for the counties served, to the area agency on aging, and to the community action offices of the department of human rights for the region served.
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