| Client
Assistance Program |
The Client Assistance Program (CAP) is mandated in each state in
order for that state to receive federal rehabilitation funds. This
program is a 100%  federally
funded formula grant program.
In Iowa, the Division of Persons with
Disabilities, Department of Human Rights, had been designated by
the Govenor to operate CAP for the past 18 years. Federal law requires
that the program be operated outside of the rehabilitation agencies
it monitors. In Iowa this includes the Department for the Blind,Iowa
Vocational Rehabilitation Services, and the seven centers for independent
living and rehabilitation agencies they contract with for client
services. The program operates on the federal fiscal year ending
September 30.
Over the past
fiscal year one disability consultant provided CAP services. CAP
provides the following services to Iowans with disabilities:
- Advise
and inform clients and applicants of all services and benefits
available to them through programs authorized under the Rehabilitation
Act of 1973 as amended (Act);
- Assist
and advocate for clients and applicants in their relationships
with programs authorized under the Act;
- Inform
individuals with disabilities in the State of Iowa, especially
those who have traditionally been unserved or underserved, of
the services available to them under the Act and under Title I
of theAmericans with Disabilities Act (ADA).
- Provide
representation on the State Rehabilitation Council;
- Advocate
for systems change in agencies funded under the Rehabilitation
Act to improve services to Iowans with disabilities.
CAP staff
provided presentations to approximately 300 individuals on various
disability topics including the Rehabiliation Act, Americans with
Disabilities Act Title I, services offered by CAP and the Division
of Persons with Disabilities and other specific disability information.
Information
and referral services are available to all Iowans. In previous years,
requests for these services had grown; however, as more individuals
use electronic access to information, the number has dropped. The
chart below depicts the requests over the past 14 years. In fiscal
year 2008, there were 402 requests.
There
were 5,150hits on the CAP web pages this year and 7,500 publications
and brochures
were provided. Publications
availabe on-lin and in hardcopy include: CAP Service Brochure, Disability
Rights Guide for Iowans, and The Americans with Disabilities Act:
Employer/Employee Rights and Responsibilities Guide
Information requests fall into three primary categories shown above.
CAP
services assist clients of the rehabilitation agencies in resolving
problems
so their rehabilitation programs can continue and they can
move to employment. Results of these services during the year are
depicted below.
The
race/ethnicity of CAP clients:
The level of
requests for CAP intervention to assist in working with programs
authorized under the Rehabilitation Act had remained fairly constant.The
chart below shows the individual cases served. There were 59 individual
cases served during fiscal year 2008.
View
the CAP Annual Report 2008 in PDF
If you have
questions or need additional specific information, please call
Jackie Wipperman at 1-800-652-4298 or email her at Jackie
Wipperman. |
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